Microsoft Response Point

Microsoft Response Point PBX SP1 Configuration Instructions:

Log into the Response Point PBX.

Under the 'Configure VoIP Service' screen, enter the following options:

Address of record (AOR) or URI: yourusername@jnctn.net
Requires Registration = checked
Registration Interval (sec): = 30
Proxy Server Address: sip.jnctn.net
Default Domain:jnctn.net
Authentication ID or User ID: yourusername
Password: yourvoippassword (be sure to cut/paste the password)
Confirm Password: yourvoippassword

Inbound Call Direct Dial

Enter your assigned number from Junction Networks into the Response Point device. The number must be an eleven digit number, e.g. 12125551234. When Junction Networks sends the ResponsePoint PBX a call we send the phone number including the "1" at the beginning.
Note: Any DIDs (Phone Numbers) that you do not configure for direct-dial (direct inward dial or DID) or list on the direct-dial page (shown below) will automatically go to the receptionist or Automated Receptionist.

Setting Caller ID

On the third configuration page in ResponsePoint there is a field for Caller ID. ResponsePoint will pass it to Junction Networks as a display name. It must be a valid 10 digit number phone number for US numbers.

Configure NAT Settings

Lastly, log into Junction Networks. Select the "Configuration" tab and check the "SIP Configuration" sub section and make sure that Symmetric RTP is set to "yes". This will turn on symmetric RTP and should prevent any one-way audio issues.

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