Please see our friends at Telephony Depot for up-to-date pricing. If you choose to purchase phones elsewhere, we do not recommend purchasing phones secondhand as they may be locked down by other providers and be difficult or impossible to unlock.
SECURITY ALERT (September 2011): Do NOT put phones on static IP addresses directly on the Internet. If there is no other option, you must at least disable port 80 (WWW) inbound to any phone device. If this precaution is not taken, Junction Networks is not liable for any charges you may incur due to access to the phones.
Free Software Phones
We recommend the Jitsi for OnSIP free soft phone.
Purchase Software Phones
Below are phones that we recommend with OnSIP Hosted PBX:
Check out our own VoIP Phone reviews where we evaluate the latest phones based on criteria such as voice quality and usability. Curious about a phone? Request a review on our site by leaving a comment.
Below are routers that we recommend with OnSIP Hosted PBX:
Up to 100 users - Meraki MX80
Up to 50 users - Cisco 891 - ~$900
Up to 20 users - Cisco 881 - ~$700
Up to 5 users - Cisco 861 ~ $300
1 user - Linksys WRP 400 Wireless G - ~$100
A company of forty users in two separate offices wants to use OnSIP Hosted PBX for phone connectivity. What is the best investment for hardware and performance?
In our experience, Cisco and Polycom both have reliable and well performing equipment. We chose and tested the equipment featured in the scenario below based on our experience with a wide variety of routers and phones.
The Chicago office has ten users, who have PCs and Polycom phones. Users connect to OnSIP Hosted PBX for phone service and use my.onsip.com to communicate with their colleagues. The Cisco 871 is designed for an office of about this size. We have configuration instructions .
The New York office has thirty users, who have PCs and Polycom phones. Users connect to OnSIP Hosted PBX for phone service and use my.onsip.com to communicate with their colleagues. The Cisco 1811 is designed for an office of about this size. We have configuration instructions .
Why Polycom Phones?
Polycom phones are a great favorite because of their reliability and ease of use and support. We've also set up a boot server to assist in configuring the phones and keeping their firmware up to date. This facilitates larger deployments, such as in the scenario above.
Why Cisco Routers?
Cisco routers are a great favorite because of their reliability and performance. Furthermore they are one of the few routers on the market that we've found correctly implement a SIP ALG. ALGs are intended to assist various protocols in correctly traversing a NAT. While OnSIP does NAT detection on the server side to assist with this process (in the event that a router does not implement a SIP ALG), it is preferable for the remote device to be able to correctly handle ALG functionality when possible. Unfortunately many routers targeted at home office and small business environments have SIP ALGs which are broken.
When two phones are behind two different routers running NAT with functioning SIP ALGs, the media stream will take the shortest path between the two networks. This means that the packets use the most efficient network routes across the Internet and between the phones, rather than having to route through OnSIP proxy servers, which results in a better quality phone calls.