Zoiper Soft Phone (Win)

Step 1: Gather information for each user.

Each user has a set of credentials which will be needed to configure each phone. For each phone that you are configuring, obtain the following:

• SIP Address (Address of Record)
• SIP Password
• Auth Username
• Username
• Proxy/Domain

You can find this information in the user detail pages under the Users tab in the Phone Configuration section.

Step 2: Configure your Zoiper software settings.

Access the software settings. At the top of Zoiper, with your mouse, click on Zoiper, then Preferences.

Select "Add a New SIP Account" from the tree on the left hand side.

You’ll be asked to select a name for this SIP account. You may use anything you like, for demonstration purposes we have used “OnSIP.”

In the lower left hand corner, select “Show Advanced Options.”

Enter the following information from Step 1 above:

• Domain > Domain
• Username > Username
• Password > SIP Password
• Caller ID > Whatever you like
• Authorization user name > Auth Username
• Outbound Proxy > sip.onsip.com
• Registration expiry > 600

Make certain “Register on startup” is checked.
Make certain that "Don't Use Stun" is selected.
Select "OK" at the bottom of the screen.

Step 4. Confirm that your phone is registered.

In the User portal, click on the "Users" tab. You will see a green "online" notation next to each user with a registered phone.

You should now be able to place and receive calls.