Polycom Digit Map - Prepend Area Code

**Please note - this article is for informational purposes only. This is not a standard feature of the OnSIP Hosted PBX and is unsupported. However, you are welcome to use the following information to enhance your OnSIP Experience, but technical support is not available from Junction Networks for this feature. For assistance beyond the below document you will need to contact the hardware manufacturer/reseller directly.

Note:  The default digit map in our boot server is:
[49]11|011xxx.T|[1][2-9]xxxxxxxxx|[2-9]xxx|*xx

To prepend an area code to a dialed number, you would use the 'R' (replace) command in the Polycom Digitmap field. For example:

For Polycom SoundPoint IP phones, sip software 2.1 or later (tested varies versions up to 3.0.2.0972)

Substitute 615 for your area code in the following examples.

For systems with 4 Digit Extensions, as long as the extensions start with a 2,3,4,5,6, or 7.

[2-9]11T|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|RR1615RxxxxxxxT|[2-9]xxxT|*xx

If using your own boot server, enter the following under "Digit Map Timeout". There is no Digit Map Timeout on the Junction Networks boot server.
2|2|2|3|3|3|3

For systems with 3 Digit Extensions, as long as the extensions start with a 2,3,4,5,6, or 7.

[2-9]11T|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|RR1615RxxxxxxxT|[2-9]xxT|*xx

If using your own boot server, enter the following under "Digit Map Timeout". There is no Digit Map Timeout on the Junction Networks boot server.
2|2|2|3|3|3|3

The downside of the edited digit map relative to the default digit map is that with the default digit map everything you dial is enacted upon immediately. With the edited digit map there is a 2-3 second delay between when you dial an number and when the call is sent to Junction Networks.

(Thanks Matt!)