Polycom Boot Server

The Junction Networks Polycom Boot Server serves the latest tested and verified firmware version and user settings.

Note: You should not use the boot server if you have multiple VoIP providers configured on your phone, as it provides a minimal configuration for OnSIP service that may cause problems for your other providers.

Step 1: Locate the MAC address of a Polycom Phone

Press Menu on your Polycom phone.
2. Status
1. Platform
1. Phone
the "S/N:" field is the MAC address. It should start with "0004f2" and be a total of 12 digits. On the same screen, please note your Model as well. This information can also be found on the bottom of the phone.

Step 2: Add the MAC Address/Serial Number of the phone to OnSIP Under Resources

Depending on the type of phone you have, you will need to follow slightly different procedures for each type: New, Used, or existing.

**Brand new phone**
Add MAC address of phone to OnSIP Interface under Resources(see here.)
Add boot server info to phone (see below)
Reboot phone

**Used Phone**
Reset Device Config (See here.)
Reboot phone
Reset Local Config (See here.)
Reboot phone (The phone is now in the same state as a Brand New Phone.)
Add MAC address of phone to OnSIP Interface under Resources (see here.)
Add boot server info to phone (see below)
Reboot phone

**Existing JN Phone - New user**
Reassign Phone to new user from drop down.
Reset Local Config (See here.)
Reboot phone

Step 3:Add boot.onsip.com to the Polycom phone

For Polycom 5xx and 6xx

Press Menu on your Polycom phone.
Choose:
3. Settings
2. Advanced
"456" {password} Hit the "Enter" soft key at the bottom
1. Admin Settings
1. Network Configuration
Scroll down using the arrow keys on the right until you see:
Server Menu...
Choose the 'Select' soft key or the 'check-mark' key (between the arrow keys).
In the Server Menu, select the 'Edit' soft key or the check-mark button.
Server Type: HTTP (use arrow keys to the right of the screen to choose - use right/left arrows) - Choose "Ok" to save HTTP.
Scroll down to Server Address using the down arrow button.
Choose the 'Edit' soft key or the check-mark key to edit the Server Address field.
Note: Choose the 1/A/a soft key to change to (a/Ascii) mode.
Server Address: boot.onsip.com (* key for .)
Choose the 'Ok' soft key or check-mark button to save the Server Address field.

Select "Back"/"Exit" and "Save Configuration and Reboot". The reboot process may take up to 30 minutes on older phones, if a firmware upgrade is required.

For Polycom 3xx

Press Menu on your Polycom phone.
Choose:
3. Settings
2. Advanced
"456" {password} Hit the "Enter" soft key at the bottom
1. Admin Settings
1. Network Configuration
Scroll down using the arrow keys on the right until you see:
Server Menu...
Choose the "check-mark" button (between the arrows buttons) to choose.
In the Server Menu, select the check-mark button for Server Type to edit.
Server Type: HTTP (use arrow keys to the right of the screen to choose - use right/left arrows until you see HTTP.)
Hit the check-mark button to accept.
Scroll down using the arrow buttons to Server Address.
Note: Choose the "#" key to change to (URL) mode.
Server Address: boot.onsip.com (* key for .)
(Hit the number 2 twice for the letter "b" for example. - * key for the period.)
Hit the check-mark to save the server address.
Press the left arrow twice until you see "Save Configuration and Reboot". The reboot process may take up to 30 minutes on older phones, if a firmware upgrade is required.

Note:

Please note that if you're running a firmware version prior to 3.0 or a BootROM version prior to 4.1.3, your phone will be formatted during the upgrade and you will have to reconfigure your user settings, including the line configuration unless you have entered the MAC address of the phone into the OnSIP interface.

Note: if you are running a version of the firmware that does not support HTTP, you will have to point your phone to tftp.onsip.com as the Server Address and TFTP as the Server Type.

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