Acrobits Softphone
Application Configuration
Configuring the Acrobits Softphone is relatively easy, but you need to know which of your user credentials to input into which field. This can get a bit confusing as field labels change from VoIP provider to VoIP provider. We will show you how to register one of the users in our “example” hosted PBX, hiro. For general instructions on how to register accounts, visit the Acrobits site.
Here are hiro’s user credentials.
When you start up your Acrobits Softphone, you should see the keypad screen. Select ‘settings’ in the upper right hand side of your screen. Select SIP accounts, and use the ‘+’ sign to add a new account. Finally, select the option ‘Generic SIP Account’. With hiro’s credentials, the ‘New SIP Account’ screen should look like the last screen.
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OnSIP has recently been added to the list of providers, which makes adding an OnSIP account particularly easy.
Number rewriting for outgoing calls
I had some trouble getting outgoing calls to work. Softphone displayed "error" immediately after trying to place a call. It turned out that numbers have to be in the 1-xxx-yyy-zzzz format while in my address book most were missing the "1" at the front.
The solution was to define a couple of number rewriting rules. Go to Settings-Preferences and create one rule that prepends a "1" if the number is 10 digits long and another rule that prepends 1-xxx if the number is 7 digits long.