How do I transfer a call with my.OnSIP?
How do I quickly transfer a call with my.OnSIP to another user on my PBX?
To transfer a call in the Open Lines section to any other user on the PBX, click on the active call and drag it onto the Contacts list. Drop it on the person you wish to transfer the call to and the call will be sent to that user. Of course, you may use the IM interface to check with the user before sending him/her the call. This is a 'blind' transfer.
How do I transfer a call to any SIP address, extension, or phone number?
To transfer a call in the Open Lines section to any SIP address, SIP URI, extension, or phone number you may use the call transfer button 
to open the transfer screen. In the text field that appears simply type in the SIP address, SIP URI, extension, phone number, or username of the transfer destination and press the "transfer" button.
transfer call to voicemail
How do I transfer a call straight to someone's voicemail. Example...I see that Joe is not at his desk and I want to transfer the call straight to his voicemail instead of it ringing and ringing until I hear his voicemail and them hang up??
re: transfer call to voicemail
Hi Amy,
That's a great question. I've updated the knowledgebase article to show you how to transfer a call anywhere via my.OnSIP. Transferring specifically to a voicemailbox, or any other location, will require knowing either the extension or SIP address of that OnSIP voicemailbox. The standard convention inside OnSIP is that voice mailbox SIP addresses are created by prefixing "vm." onto the user's SIP address. So for instance, if Joe's address is
joe@acme.corp, by default his voice mailbox address would bevm.joe@acme.corp. In the box that appears after you click the transfer button, just enter "vm.joe".Hope that helps :)
Cheers,
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Erick J
Junction Networks Engineer