Assigning Users to Groups

Knowledgebase Video: 

Log in to the OnSIP Admin Portal and click "Add a Group". This will take you to the Groups tab with the new group settings dialog open.

Add New Group

Enter the name of the group and select the ring strategy. Simultaneous Ring will ring all users in a group at once, while a Hunt Group will ring each user in sequence.

Next, add users to the group by selecting them in the "Available" list and moving them over to the "In Group" list by clicking on the right arrow.

When you're finished, click "save" and you will see a note that says you have created a new group.

Group Added

If you need to later modify your group, navigate to the Groups tab, and click the name of the group. You will be presented with the group's details.

Group Details

Click "modify" on any of the sections you wish to change, or click "delete" to permanently delete the group. Please be careful when deleting groups, as they cannot be recovered.

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