Aastra 5xi (51i, 53i, 55i, 57i, 57i CT)

Prerequisites

Aastra now allows public download of documentation and software at: http://www.aastra.com

• Phone network configuration completed.

  The following instructions assume your phone has successfully booted and completed network configuration including obtaining valid IP addresses for itself, an IP gateway and DNS servers either via DCHP, manual or other means (refer to your Aastra Administrator's Guide) and that your phone is running with factory defaults.

• Phone is running firmware release 2.2.0 or better.

  You can find the firmware version your phone is currently running by using the "Options" button on your phone and navigating to Phone Status -> Firmware Info. If you are running a version prior to 2.2.0, please upgrade your phone's software before proceeding (refer to your Aastra Administrator's Guide).

Phone Configuration

Step 1: Gather information for each user.

Each user has a set of credentials which will be needed to configure each phone. For each phone that you are configuring, obtain the following:

• SIP Address (Address of Record)
• SIP Password
• Auth Username
• Username
• Proxy/Domain

You can find this information in the user detail pages under the Users tab in the Phone Configuration section.

Step 2: Log into your Aastra phone through a web browser.

When your phone is powered on and connected to your LAN, use a browser to navigate to the IP address of your phone. The factory default administrative password for the phone is 'admin' and the factory default password is '22222'. Select "Line 1".

Step 3. Enter your user information from Step 1.

Basic SIP Authentication Settings Section

• Screen Name > Whatever you would like others to see when you call them.
• Phone Number > Username
• Caller ID > Whatever caller ID you would like displayed on outbound calls.
• Authentication Name > Auth Username
• Password > SIP Password
• Line Mode> Generic

Basic SIP Network Settings Section

• Proxy Server> Domain
• Outbound Proxy Server> sip.onsip.com
• Registrar Server> Domain
• Registration Period> 600

Click the "Save Settings" button.

Step 4. Confirm that you have disabled all Network Address Translation (NAT) settings.

We handle all NAT related issues. If your phone was set to factory defaults before you began configuration, your NAT section will appear as below:

Step 5. Disable unnecessary codecs.

Navigate to RTP Settings under Global SIP Settings and check the Basic Codecs box. This is all that is necessary for compatibility with Junction Networks and sending extra codecs can cause problems with packet size.

Step 6. Confirm that your phone is registered.

In the Admin Portal, click on the "Users" tab. You will see a green "online" notation next to each user with a registered phone.

Troubleshooting

If you are experiencing trouble, double-check your settings as described above and be sure to verify that your password was entered correctly without any leading or trailing spaces. If you are still having problems with your phone configuration, please see our troubleshooting section for further help.