Sending Calls directly to Voicemail

Summary

To send calls directly to voicemail use the 'Do Not Disturb' or 'DND' button on your VOIP phone.

Details

In order to send calls directly to voicemail there are two options:
1.) If you are going to be out of the office for a few days, contact your account administrator and have them simply redirect your extension directly to your voice mail box. Upon your return, have them return your extension to your phone.

2.) To temporarily send all calls to voice mail, first, check your settings under 'My Inbound Call Preferences.' It should say:
Ring: 20 seconds
then send to: My voice mailbox (where 'My' is replaced by your name.)

If it does not, contact your account administrator.
If it does, to forward calls directly to voicemail simply hit the 'Do Not Disturb' or 'DND' button on your phone. This will cause your phone to immediately reject all calls which will call OnSIP to follow your 'Inbound Call Preferences' and forward the call to your voice mailbox.