Forward Calls to an Outside Phone Number

Summary

To forward calls to an outside phone number, use your VOIP phone's 'Forward' feature. First, make sure that your administrator has entered the outside number into the OnSIP system.

Details

In order to forward directly to and outside phone number there are two options:
1.) If you are going to forward your extension for a few days, contact your account administrator and have them simply redirect your extension directly to the outside phone number. Upon your return, have them return your extension to your phone.

2.) To temporarily forward all calls to an outside phone number, first, check with your account administrator to ensure that they have created an 'External Phone Number' in the OnSIP interface. Next, on your VOIP phone use it's 'Forward' capability to forward calls to that phone to an outside phone number, e.g. your cell phone. Enter the external phone number into the phone. Upon your return to the office, disable the 'Forward' feature.