Voicemail Management
The Voicemail Manager can be used to listen to voicemail and manage mailbox messages. The extensions or phone numbers assigned to the Voicemail Manager can be found on the Resources page by clicking on 'voicemail.management' in the list of resources. By default the Voicemail Manager gets extension '*98' and can be dialed directly or through any attendant menu that has enabled extension dialing.
Logging into Voicemail Management
To log into the Voicemail Manager you will need to know a few things:
- An extension or phone number for the voicemail manger
- A mailbox number
- The PIN for that voice mailbox
You may find both the mailbox number and the PIN for the mailbox under the 'Voice Mailbox Configuration' detail of the the voice mailbox. Simply click on the voice mailbox in the list of Resources and find the following information:
Once you have all of this information you may call into the voicemail manager and enter the information when prompted for it, first enter the mailbox number followed by the pound sign ('#') then the PIN followed by the pound sign.
Depending on whether or not you have new voicemail you will hear a few different options. See the Voicemail Quick Reference Guide for an overview of the voicemail management options.
