Recordings

Recordings are messages which will be played as part of an attendant menu.

When you sign up for a new OnSIP account, a number of recording resources are built automatically:

File Format
The preferred recording format is:
PCM, 8,000hz and 16bit stereo.

We have had success using WavePad to convert files to the above file type.

Recording Management
recording.management is the name of the Recording Manager, which can be reached by dialing *94 from any OnSIP registered phone. You can also attach an internal extension or inbound phone number to the recording manager. When you call the recording manager, you will be asked for your PIN number (in this case 6113) and then the message number you want to record.

When you use the Recording Manager to create a Recording, the resulting file will be saved with a Name of today's date and the time you recorded the message. Simply choose the recording and choose 'modify' in the lower right corner to change the recording name.
Important: Message number #1 and #2 are pre-recorded. When it prompts you for a message number, start with message #3.

The message number is found in the recording details section of each recording resource.