Groups

Overview

OnSIP Groups are used to build simple teams of users. Groups are typically setup with people of a similar function, e.g. sales, support, billing, etc. Typically, a group is called from an Auto Attendant.

Details

With OnSIP Groups, you have the choice of setting up a strategy. There are two strategies available:

Simultaneous Ring

All available members get called at the same time and the first one to answer gets the call.

Hunt Group

users will get called in a row, starting with the first then calling the next and so on.

Notable Points

• a group is limited to 10 members.
• a group may have at most 3 telephone number (external phone number) addresses.

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