OnSIP Groups are used to build simple teams of users. Groups are typically setup with people of a similar function, e.g. sales, support, billing, etc. Typically, a group is called from an Auto Attendant.
With OnSIP Groups, you have the choice of setting up a strategy. There are two strategies available:
All available members get called at the same time and the first one to answer gets the call.
users will get called in a row, starting with the first then calling the next and so on.
- a group is limited to 10 members.
- a group may have at most 3 telephone number (external phone number) addresses.