Jobs At Junction Networks

Web Engineer - New York City (Financial District)

Junction Networks seeks a software engineer for full-time employment specializing in the web development stack, from browser to database.

Company:

• We provide Internet based VoIP services to small and mid-sized businesses with our award-winning product, OnSIP.
• Our small company is innovative, profitable, and quickly growing.
• Junction Networks is managed by Internet veterans who previously built one of the largest Internet Service Providers in New York City, Interport Communications, before being purchased by RCN in the late 1990's.

Position:

• Expert in web engineering technologies
• As part of a small team, we are looking for people who can do it all - research to release.

Responsibilities:

• Designing and implementing solutions for all of the OnSIP web portals: www.onsip.com, signup.onsip.com, admin.onsip.com, my.onsip.com, and more.
• Solving problems as part of a team that works hard to make the company successful.

Requirements:

The most important requirement is that you seriously love building in browser based technologies. Web technologies are growing at an extremely fast pace, so we are looking for people whose hobby it is to stay current with the development landscape.

• An expert's grasp of web technologies is essential. HTML, CSS, and some jQuery barely scratch the surface of the basics.
• A commanding knowledge in the following areas is a MUST:
  • Web architectures, including scaling web and database server deployments
  • More than adept with Apache, Lighttpd, Nginx, YAWS, or any other major web server
  • HTTP. HTTP is one of our big 3 protocols (SIP and XMPP are the other 2).
  • Javascript! We LOVE Javascript. Knowing how, when, and why to use it effectively is key.
  • Several years of experience in at least one server side scripting language is a must (PHP, Ruby, Python, Perl, etc...)
  • Browser security model
  • SEO techniques
  • An utter disdain for terms like "Web 2.0" and "the cloud"

Other big pluses include some relevant experience or in depth knowledge in several of the following areas (the more the better):

WhatWG (stuff on these pages), Twisted, Ruby on Rails, GWT, Sproutcore, Go (the Google language), SIP, XMPP, Jingle, bosh, Cappuccino, coffee script, web sockets, comet, cross domain XHR, jsonP, non-relational databases (CouchDB, Cassandra, Redis, MongoDB, etc..), relational databases, Google Analytics, gdata APIs, OAuth, OpenID, Atom, RSS, Atum Pub, Pubsubhubbub, Webhooks, CMS experience (Drupal, Joomla, Wordpress, etc...), and everything else under the sun that makes up the current web ecosystem.

Advanced usage with Git is a huge plus

The ideal candidate could install a full LAMP stack (maybe not the Linux part) without blinking, scoffs at tools of the status quo like cPanel, XAMP, and PHPMyAdmin, and could teach something new to several people who consider themselves experts in some of the above technologies.

Please submit a cover letter and resume for consideration.

Software Engineer - New York City (Financial District)

Junction Networks is looking for motivated and innovative software engineers who are looking to show that the internet is for more than serving up web pages. Our cutting edge SIP (VoIP) and XMPP (IM) communications products are a perfect place for talented engineers to solve interesting and challenging problems.

Company:

• We provide Internet based VoIP services to small and mid-sized businesses with our award-winning product, OnSIP. We are an internet technology company to the core with an extremely strong commitment towards open protocols and open source. Our goals are to leverage the Internet to continue the revolution in realtime communications.
• Our small company is innovative, profitable, and quickly growing.
• Junction Networks is managed by Internet veterans who previously built one of the largest Internet Service Providers in New York City, Interport Communications, before being purchased by RCN in the late 1990's.

Position:

• Software engineering with a strong base in networking technologies. You will be working at the transport layer and up looking to implement solutions based on well supported IETF standards like SIP and XMPP.
• The position demands a love of programming.
• As part of a small team, we are looking for people who can do it all - research to release.

Responsibilities:

• Updating and innovating Internet based realtime communication solutions while working on a variety of platforms, including: OpenSIPs, Freeswitch, Ejabberd, Asterisk, Prosody, and more.
• Solving problems as part of a team that works hard to make the company successful.

Requirements:

The most important requirement is that you have a real love of programming and are fascinated with solving technical problems.

• We are looking for engineers with a strong background in at least one of the following languages: C, C++, Java, or Erlang
• Extensive experience building or managing scalable networked based servers
• SIP, XMPP, or other VoIP and IM protocol experience is a HUGE plus
• Additional experience in any of the following is particularly welcome:
  • Lua, JavaScript, Ruby
  • Asterisk, OpenSIPS, FreeSWITCH, Ejabberd, Prosody
  • Non-relational databases, specifically Cassandra
  • Hadoop
  • Advanced Git experience
  • Linux, MySQL

Please submit a cover letter and resume for consideration.

Systems Engineer - New York City (Financial District)

Junction Networks seeks a systems engineer for full-time employment.

Company:

• We provide Internet based VoIP services to small and mid-sized businesses.
• Our small company is innovative, profitable, and quickly growing.
• We are Internet professionals with many years of experience.

Position:

• We are looking for a great system engineer; someone who is smart and can get things done.
• As part of a small team, you will do it all - architecture to operations.
• We really love our work.

Requirements:

• We must enjoy working together with you.
• You must seriously like systems.
• We want great systems people.

Responsibilities:

• System engineering; research, design, implementation, testing, documentation, and maintenance.
• System administration; installation, operations, security, backups, and performance tuning.
• Solving problems and helping to make the company successful; whatever it takes.

Other:

• A strong Linux background is critical; it is our OS of choice and all our systems are running it exclusively.
• SIP standards provide the basis for our VoIP platform, so experience in those areas is a plus.
• Expertise and experience in any of the following is particularly welcome:
  • C/C++, Perl, PHP5, MySQL, XML
  • Asterisk, OpenSER, FreeSWITCH
  • Cisco

Please submit a cover letter and resume for consideration.

Online Marketing Associate - New York City (Financial District)

Junction Networks seeks an online marketing associate for full-time employment.

Company:

• We provide Internet based VoIP services to small and mid-sized businesses.
• Our small company is innovative, profitable, and quickly growing.
• We are Internet professionals with many years of experience.

Position:

Junction Networks is looking for an Online Marketing Associate to promote and administer the company’s presence throughout the public and on the Internet. The Online Marketing Associate will be responsible for ensuring the continuous circulation of the company’s name and products throughout various markets, including the Web and other traditional points of contact.

Requirements:

• 3-5 years of proven marketing experience for a technology/Internet service.
• Thorough understanding of the ASP and Internet service delivery models for business applications.
• SEO and SEM expertise. Experience optimizing Google campaigns is key.
• Bachelor's degree in Business, Marketing or related field or equivalent experience
• Outstanding written and oral communication skills
• Superior analytic skills
• Thrives in a fast-paced team environment
• MBA a plus

Responsibilities:

• Create and implement online marketing campaigns
• Manage Junction Networks’ presence on the Web, ensuring the company's visibility on search engines, blogs, lists, etc.
• Implement and manage SEM programs including PPC and SEO campaigns that deliver on targeted ROI.
• Administer websites, creating, adding and updating content as needed
• Analyze and report on effectiveness of programs, recommending improvements to ensure
• development and retention of new business
• Produce marketing programs within ROI targets and goals
• Perform other marketing duties as they arise

Additional experience in any of the following is particularly welcome:

• Analytics packages, graphic design, html, photoshop.

Please submit a cover letter and resume for consideration.

Digital PR Coordinator - New York City (Financial District)

Junction Networks seeks digital PR coordinator for full-time employment.

Company:

• We provide Internet based VoIP services to small and mid-sized businesses.
• Our small company is innovative, profitable, and quickly growing.
• We are Internet professionals with many years of experience.

Position:

Junction Networks is looking for a Digital PR Coordinator to promote and monitor the company's presence throughout the public and on the Internet. The Digital PR Coordinator will be responsible for ensuring the continuous circulation of the company's name and products throughout various online channels, including social media platforms and news, tech, and business websites.

Requirements:

• 1-3 years of proven content development and PR experience for a technology/Internet service.
• Thorough understanding of Internet service delivery models for business applications.
• Bachelor's degree in Business, Marketing/PR, Writing, related field or equivalent experience
• Strong writing, pitching, and verbal skills along with sharp news instincts required
• Proven ability to research and write new content on unfamiliar or new topics
• Thrives in a fast-paced team environment
• Good organizational skills, lending to ability to keep track of contacts, news, and event calendars
• Experience with PR Database (e.g. Cision) and/or email marketing platforms (e.g. Constant Contact) a plus.
• Experience with basic HTML and/or Photoshop a plus

Responsibilities:

• Guide Junction Networks' presence on the Web, ensuring the company's visibility on blogs, lists, etc. and ensuring all social media accounts are current and active
• Write, submit, and syndicate press releases
• Coordinate content creation amongst the team -- for internal blogs and pages and external news articles
• Create, add, and update content as needed via a Content Management System (CMS)
• Perform other marketing duties as they arise

Please submit a cover letter and resume for consideration.

Customer Service Representative- New York City (Financial District) / Virtual

Junction Networks seeks a Customer Service Representative for full-time employment.

Position:

We are looking for a Customer Service Representative who will be a primary point of contact for customers setting up and using our Internet-based services.

Responsibilities:

• Answer customer issues via phone and a Salesforce
• Research customer issues and report solution back to customer
• Use online collaboration tools to solve customer issues
• Understand VoIP and the telecom industry enough to answer pre-sales questions
• Write occasional entries on the Junction Networks blog
• Manage and Maintain the Toll Free RESPORG (TF Number Porting) process from beginning to end

Requirements:

• 5+ years of work experience in general business
• 3-5 years of proven technical support experience with a focus on VOIP, Internet products and services and a thorough understanding of the SaaS (Software as a Service) model.
• Thrives in a fast-paced team environment
• Superior business and relationship building skills
• Excellent written and oral communication skills

The candidate must have a strong background in technology but, more importantly, have excellent phone rapport and writing skills. The candidate must have a blend of business and technical savvy and be comfortable working directly with technical engineering teams. The candidate will have 3-5 years experience as a technical support representative and possess outstanding analytical, written and oral communications skills. You must show a capacity to develop and maintain working relationships with multiple stakeholders and partners.

Please submit a cover letter and resume for consideration.