New Phone Application for OnSIP Hosted PBX
Junction Networks' OnSIP Hosted PBX users now have four ways to make/receive phone calls.
Firstly, you can use your SIP-based soft phone/hard phone. This is how the majority of the calls are made today. You simply dial your phone.
Secondly, you can use our "Click to Call" Firefox add-on. Then, any phone number listed anywhere in a WWW page is 'clickable'. When you click on that number, we place a call to your desk phone. Once you answer, you hear "Outside transfer" and then the 'ringing' of the phone for the phone number you clicked on.
Thirdly, use our "Click to call back" Ajax API, you can place some HTML into your WWW page which displays a form for entry of a phone number. The user puts their phone number into the field. When they submit the form, you receive an immediate phone call, again with the prompt of "Outside Transfer" followed by the ringing of the phone for the phone number they entered.
We now have a fourth way to make phone calls and the flexibility of this application is what excites me. I just used it this morning to call a SIP address directly because calling a SIP address from my SIP-based desk phone is laborious. Log into the OnSIP Hosted PBX user portal (as a user, not as an admin, if you are an admin you have to go to your 'user' page directly by editing the URL to: https://admin.onsip.com/users/xxxx/info/, where xxxx is your User ID number.)
Now, at the top of the portal is a link to "Place a Call". Clicking on the link creates a "call box" where you can type in a phone number or SIP address. Click on "Call" to place the call. Immediately your desk phone will ring and you will hear "Outside Transfer". You then hear the ringing of the phone on the other end. I love it.
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User ID number
Where would one locate the User ID number?
Finding the user ID
If you are an account admin and are just trying to navigate to a user's "User View" then there is actually a newer, easier way to get there than the method described in this blog post. Simply log into the admin portal as normal, and navigate to the User page. Click on the user that you're interested in and wait for the detail to appear. In the section under maintenance you will find a link entitled "User Info View". Just click this link to navigate to that user's portal page.
If however you are actually interested in finding your user's ID for some reason you could do a few things. The first thing you might try is making a UserBrowse API call on your account or organization. You could use our API demo page to try that out. More simply (or more complicated - depending on how you see things), you could log into the admin portal and navigate to the users page. Then just hover your mouse over a user's name; the URL that appears in the status bar will be something like "/users/XXXX" where XXXX is the user ID.
--- Erick, Junction Networks Engineer